WHERE IS THE PICK-UP LOCATION?
We are located in Greenvale 3059 - approximately 25 minutes (drive) from Melbourne CBD. Our exact location is disclosed the week of our pupuseria via email or mobile.
HOW DO I KNOW WHEN MY ORDER WILL BE READY?
You will recieve a message via email or mobile letting you know what time your order will be ready. This message will be sent to you the week of our scheduled pupusas day. We recommend you being on time so that your pupusas are nice and warm when you collect them.
CAN I REQUEST A SPECIFIC PICK-UP TIME?
Yes! Please indicate your preferred pick-up time in the ‘Notes’ section when placing your order.
DO I NEED TO BRING ANYTHING ON THE DAY OF COLLECTING MY PUPUSAS?
On the day of collection, a team member will greet you with your order. There is no need to bring anything; simply arrive on time and ready to enjoy your meal.
DO YOU OFFER DELIVERY SERVICES?
Due to a significant increase in demand, we no longer offer delivery services. Thank you for your understanding and continued support.
CAN I CUSTOMISE MY ORDER WITH CHANGES NOT LISTED ON THE WEBSITE?
Absolutely — in most cases, customisations are possible!
We just ask that you contact us first via Instagram or email before placing your request. Our team will gladly walk you through the options and help bring your customised order to life.
CAN I PLACE AN ORDER FOR A DAY YOU’RE NOT OPEN?
Yes — we’re able to fulfil orders outside our regular operating days.
[Please note that a minimum order of 60 pupusas and a lead time of at least 2 weeks is required]